🛡️ Privacy Policy & Refund Policy (For Course Buyers)
1. Introduction
Welcome to [Your Brand / Academy Name].
We are committed to protecting your personal information and ensuring a safe and transparent experience for all our learners.
By purchasing or using our digital courses, you agree to the terms and conditions mentioned in this Privacy & Refund Policy.
2. Data We Collect
When you buy any course from us, we may collect the following information:
- Your name, email address, and contact details.
- Payment-related information (processed through secure gateways).
- Course progress data and usage analytics (to improve your learning experience).
All personal information is kept strictly confidential and used only for account management, communication, and learning updates.
3. Use of Information
We use your data to:
- Provide you access to the purchased course(s).
- Send you important updates, receipts, and notifications.
- Improve course quality and user experience.
We never sell or share your personal information with any third party without your consent.
4. Refund Policy (For Courses Only)
We value our students and want you to be satisfied with your learning experience.
However, due to the digital nature of our products, refund requests are handled under the following conditions:
- Refunds are applicable only for online courses purchased directly from our official website.
- Refund requests must be made within 7 days of purchase with a valid reason.
- A 30% deduction will be applied to all approved refunds to cover transaction and processing charges.
- Refunds will be processed within 7–10 business days after verification.
- Once course materials (videos, notes, or digital downloads) are accessed beyond 30%, no refund will be issued.
⚠️ Note: Refunds are not available for any other products, memberships, digital tools, or services — this policy applies only to online courses.
5. Contact & Support
For any queries or refund requests, please contact our support team at:
📩 zulfitechnical@gmail.com
📞 [optional phone number +91 7070801032]
6. Policy Updates
We may update this Privacy & Refund Policy anytime to improve transparency and comply with new regulations.
All updates will be posted on this page with a revised “Last Updated” date.